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T&H

For property owners

Your rental plan should fit the property.

T&H already helps owners buy, rehab, lease, manage, and sell. A short-term rental option could make sense for selected homes that pass a practical fit review.

Discuss your property See the operating model
  • Full-service Central Indiana residential PMSource
  • In-house maintenance + field operationsSource
  • Owner portal + monthly statementsSource

Fit first

Some homes fit. Others do not.

The decision starts with the property and the owner’s priorities—not a promise that STR always earns more.

Often a stronger candidate when

  • Location supports short stays (events, suburbs, visitor demand)
  • Property character and layout work for guests
  • Furnishing / photography readiness is realistic
  • Local rules allow STR and HOA terms are clear
  • Owner accepts variable revenue vs flat LTR rent

Usually not a fit when

  • HOA, zoning, or permit rules block short stays
  • Owner needs fixed monthly cash like LTR rent
  • Home cannot meet guest-ready standards without heavy spend
  • Neighborhood risk or wear tolerance is too low
  • Compliance work is treated as optional homework

Why T&H

T&H already has much of the local operation

T&H does not offer short-term rental management today. These are the existing strengths that could make it practical.

  • T&H capability

    Buy · rehab · lease · manage · sell lifecycle

    STR need

    One owner relationship from setup through ongoing ops

  • T&H capability

    In-house maintenance and field evaluators

    STR need

    Local turns, mid-stay repairs, and issue escalation

  • T&H capability

    Owner portal, monthly statements, year-end documents

    STR need

    Short-stay statements owners can understand and use

  • T&H capability

    Transparent published LTR pricing (10% full-service)

    STR need

    Credible basis for clear STR fee terms vs opaque quotes

What the STR division handles

Four stages, with a clear owner for each

Pricing and service terms would be agreed before a home launches.

  1. Qualify

    Property fit, local rules, owner goals, readiness checklist

  2. Launch

    Positioning, photography, listing setup, channel distribution

  3. Operate

    Guest communication, cleaning, inspections, maintenance routing

  4. Optimize

    Dynamic pricing, review quality, performance reporting

Cleaning & turnover

Coordination, vendor management, and QC for every turnover.

Laundry & linens

Onboarding linen package available — owner-owned after setup.

Design & listing launch

Photography, staging guidance, and listing copy as a starter kit.

Proposed commercial language is discussion-only. T&H public LTR full-service is 10%; Indianapolis full-service STR comps often run ~20–30%. Exact STR terms scale with scope.

Owner reporting

A clearer monthly picture

This sample shows the kinds of information Guesty can report. It does not contain live owner data.

Illustrative owner report · Sample data

Monthly owner statement · Sample

Period: Sample month (static label — not a live control)

  • Gross booking revenueSample —
  • Management feeSample —
  • Cleaning collectedSample —
  • Owner payoutSample —

Reservations by channel · Illustrative

Airbnb / VRBO / direct share shapes — not live mix for demo doors.

Expense & fee line items · Illustrative

Management fee, cleaning pass-through, supplies — labeled sample only.

Occupancy / revenue trend · Illustrative

Shape of reporting, not ADR or occupancy for listed homes.

Ops transparency · Product capability

Cleaning/inspection task photos and scheduled reports are Guesty Owners Portal features — setup required.

Line Type Amount Label
Reservation income Income — Illustrative
Management fee Expense — Illustrative
Cleaning (pass-through) Expense — Illustrative
Owner payout Payment — Illustrative

T&H already gives long-term owners regular statements. Guesty can provide the same kind of visibility for short stays. Sources: T&H owner statements · Guesty Owners Portal · Guesty Reporting.

Onboarding

Check the home before building a forecast

  1. Property fit review

    Location, layout, condition, owner goals

  2. Rules check

    Zoning, HOA, permit, tax stack

  3. Launch plan

    Setup scope, photos, channels, SOPs

  4. Go / no-go

    Explicit decision before marketing live

Questions owners will ask

Common objections

Won’t short stays ruin the house?

Screening, house rules, deposits, and damage process are the product — not hope. Not every door qualifies.

Won’t fees eat the upside?

Compare net after management, cleaning pass-through, and taxes to LTR economics. Indy full-service STR often runs ~20–30%; exact terms are discussion-only.

Why not a half-service national at a lower %?

Lower % often leaves turns and maintenance on the owner. The local ops layer is the expensive half of full-service STR.

What if HOA or zoning bans STR?

Pre-qualify addresses. Not every LTR asset is an STR candidate — same discipline T&H already applies to homes it manages.

I need cash monthly like LTR rent.

STR cashflow is seasonal and event-driven. Model the shape honestly; do not expect flat monthly income.

Start with the property.

A fit review covers rules, condition, setup needs, operations, and the owner’s goals before anyone proposes a launch.

Discuss a property View guest experience